Who do you want to call?

DeepDial lets you skip the phone menus when calling large companies. Connect to the right person with less hassle!

Don't have a company in mind? Try DeepDial without disturbing anyone by calling Acme Airlines.

What is this?

Tired of hearing "press 1 for this and 2 for that"? How about "Please listen carefully as our menu has changed"? Well, no longer. DeepDial has mapped out the phone menus for hundreds of large companies, so you can skip the phone menu and get right to the spot you need.

At DeepDial.com, pick the company you want to talk to and click the spot you need to call. DeepDial will automatically dial, navigate their menu and then ring your phone. When you answer, you will be connected to the right spot in the menu. We call that "Deep Dialing". You'll call it smart.

How does it work?

DeepDial is powered by revolutionary technology developed by Fonolo.

This system "spiders" the phone system, much like a web search engine spiders the web. It then dials companies, navigates phone menus and uses a combination of speech recognition, signal processing and human editing to maintain a map of "phone space". Since phone menus can change at any time, each company is continually spidered to keep the database current.

Every time a user requests a "Deep Dial", the entire path through the phone menu is validated using this same technology. In real-time, audio from the call is analyzed by speech recognition to determine whether it's a match to the information stored in the database. This approach of "node validation" ensures that we always route you to exactly the right spot in a company's phone menu.

Can my company use this to help our customers?

DeepDial is a free service for consumers. If your company wants to use this technology on your own website or mobile application, Fonolo offers a service that does exactly that (and much more).

Fonolo's cloud-based call center solutions provide companies with visual dialing and virtual queuing services, improving customer satisfaction and lowering call center costs.

Callers simply click on the phone menu option they want from the company's website or mobile application, and Fonolo connects them to the right agent - every time.

Contact Fonolo today for a free trial.

© 2012 DeepDial.   info@deepdial.com